Deleting your account

App and operator

DropDay, run by ASKI. This page explains how to delete your DropDay account and data.

How to delete your account

1. Sign in to DropDay on the web (dropday.co.kr) or in the app.

2. Open the menu at the top right and go to your profile.

3. Tap "Delete account" at the bottom of the page and confirm. It takes effect immediately.

If you cannot sign in, ask through support (dropday.co.kr/support) with your nickname; we delete within 7 days after checking.

Deleting some data but keeping the account

Delete any comment from its menu. Change or clear your avatar, greeting and decorations on your profile page.

For other data (messages, alert settings, history) ask through support; we handle it within 7 days.

Deleted right away

Sign-in data (username, password hash, linked Google/Kakao accounts), profile, friends and blocks, direct, group and plaza messages, notifications and alert settings, sessions, reports.

Your comments become "deleted comment" with no text, and your nickname is replaced by an unidentifiable value.

Kept by law, and for how long

If you paid: contract, withdrawal and payment records 5 years; complaint and dispute records 3 years (Korean e-commerce law).

Access logs 3 months; anti-abuse hashes (never the raw IP) 90 days.

Everything is destroyed when its period ends. App subscriptions must be cancelled in Google Play or the App Store to stop billing.